Where have we been? Well on Thanksgiving day our internet went on the fritz. Nothing new if you are a Windstream customer. More often than not, we are experiencing technical difficulties. Friday again, no internet. Saturday I finally got through to a human. The man said they would send a box by Fed EX on Tuesday. Yeah, I missed cyber Monday. Compliments of Windstream. Box came Tuesday evening. It worked for five minutes. Another call to Windstream where a "lady" told the hubs he would have to wait 24 hours because he had tried to figure out a secret password three times. Not cool. Finally someone straightened it out...third call. Internet worked for that evening, slowly. Next day, no internet. I call Windstream. I have internet. I get off of the phone and realize I have no emails. No emails since November 23. I also cannot send emails. I call again. Heaven forbid I get the same person. No, a new lady. I wasn't feeling her attitude. She claimed it was MY desktop, laptop and iPhone. Oh yeah. Anywho, somehow she got the email fixed and my computer loaded 238 emails right then. But, I STILL cannot send email on my phone. It tells me that Windstream is denying access.
Oh, they took ten dollars off of my bill for this. Hope they didn't strain themselves. Moral? Do NOT get anything with Windstream. Run screaming the other way if you can.